In order to deliver services more quickly and enhance the productivity of tasks, attempting to replace human intervention as much as possible is a wise move. One of the most efficient ways that can aid banks in improving their efficiency on a large scale is the Chatbot technology. They have the potential to revolutionize the banking world.

According to a Gartner report, it is estimated that 85% of banks and businesses will perform customer engagement with the help of AI Chabot’s by 2020. In addition, Juniper’s research indicates that cost saving will be close to $8 billion until the year 2022 through Chabot’s.


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