Services

Business Process Consulting

BUSINESS PROCESS CONSULTING

VIA Consulting supports its clients with the implementation of business models that incorporate people, processes, clients, suppliers and technologies in order to achieve strategic and operational advantages.

Companies need to rethink and redraw processes in order to achieve their business goals. They also need to optimize their investments and operational costs in information technology. Considering that the competitive environment and regulatory requirements also have an impact on several aspects of companies, the goals can only be achieved with a well drafted business architecture and flexible information systems.

VIA Consulting provides assistance to its clients, according to the defined strategy, in defining IT structures (applications, infrastructures, organization and information) in order to support business architecture with efficiency and accuracy. Our competencies and experience allow us, in compliance with the companies’ goals, to define and create solutions that ensure a total alignment between business and information technology.

Slight changes on processes can cause impressive effects in terms of operational efficiency and client satisfaction. Our pragmatic and cooperative approach identifies the initiatives with measurable value for business. We also support our clients in the implementation of processes and information systems, allowing the acquisition of benefits and better levels of efficiency. Business Process Design and Implementation services include:

PROCESS ANALYSIS:

Identification, review and analysis of current processes.

PROCESS DESIGN:

Definition and design of possible solutions, including automation of processes to be identified.

PROCESS REENGINEERING:

Evaluation of existing processes and identification of possible solutions and forthcoming improvements.

PROCESS IMPLEMENTATION:

Implementation of business process (re) drawn, in line with defined strategy.

PROCESS MONITORING:

Process Monitoring of implemented business, measurement of results and identification of adjustments and necessary improvements.

Program and Project Management

PROGRAM AND PROJECT MANAGEMENT

VIA Consulting can participate in program management and critical projects for the success of its clients.
We support companies with the development and implementation of Program Management Offices that manage initiatives to a department, projects and transformation programs.

Our services include the ability to manage transformation programs, projects and efficient initiatives, whatever may be the level of demand. Resorting to our best practices we design, develop, and implement processes and tools, embodying it in your company.

VIA Consulting can help your company with the development and implementation of Program Management Offices that manage initiatives to a department, projects and transformation programs.

We add proved methodologies with the respective support tools to our experience and competencies, which allow us to reach the expected results.

IT Services Architecture

IT SERVICES ARCHITECTURE

We plan and implementthe information technology architecture that supports the business processes, thus maximizing performance and scalability. We incorporate new skills in business applications and develop new applications.
We help our customers to improve their information systems. As a result, we provide:

>Predictable and agile IT systems with an optimized operational cost;

>Quality improvement and promptness on the implementation of new features;

>Innovating approaches that enhance the enactment of new documented technologies;

We define vision, principles, standards and roadmaps to guide the technologic management that uphold our clients’ businesses. We also define IT architecture for the implementation and integration of information systems.

We incorporate new features and competencies in your information systems. We also research, analyze and test new methods and approaches for system development whilst designing the necessary competencies. Moreover, we harness automation techniques to migrate legacy systems for Java or .NET.

Software Development

SOFTWARE DEVELOPMENT

We provide software development services designed to optimize the business projects of our clients, contributing to its growth and efficiency. VIA Consulting gathers all characteristics for its partners, whether with software development or with tests, software quality guarantee, system integration, technologic management or technical support.

VIA Consulting is an expert boutique that provides software development services for several vertical areas and businesses. We support our clients in all stages of the software development life cycle, from initial design, analysis and prototyping to development and implementation of the final solution.

CUSTOM DEVELOPMENT:

VIA Consulting does not restrict itself to the designing of software. We build solutions according to the needs and requirements of our clients. We also develop solutions in COBOL/CICS/DB2, COBOL400/DB2.400, JAVA, C# and other programming languages, with the most common SGBD.

SOFTWARE PRODUCT DEVELOPMENT:

A successful commercial product should address several needs that are different from those of software development projects. VIA Consulting has the experience and knowledge to develop a customized product according to its targets and requirements.

REENGENHARIA DE PROCESSOS:

System integration is common challenge. You should resort to our EAI services to improve the access to real time information, streamline business processes and ease system maintenance.

UX DESIGN & PROTOTYPING:

User experience is a fundamental feature for the success of the project. Our prototyping and UX Design experts design and implement intuitive and easy to operate solutions in every device and platform.

ENTERPRISE APPLICATION INTEGRATION:

System integration is a common challenge. Our clients can resort to our EAI services to improve the access to real time information, streamline business processes and ease system maintenance.

VIA Consulting performs web development projects, such as Costumer service portals, e-Learning, eCommerce, among others. We deploy VIA Consulting’s tools to accelerate the development process when adequate and applicable.

CUSTOM WEB APPLICATION DEVELOPMENT:

Business models gains competitive advantage from customized and personalized web applications. We design web construction projects and implement customized web applications.

MOBILE-FRIENDLY WEBSITE DEVELOPMENT:

Diversity in mobile devices turns web mobile design into a necessity. Our team of experts in functionality, graphic design and front-end features design and implement intuitive and easy to operate solutions that work perfectly, regardless of the size or resolution of the screen.

TECHNOLOGY COMPETENCE IN WEB DEVELOPMENT:

Java Web Development and .NET Web Development expertise:
> Backoffice and financial customer service (Banking, Insurance, Payments with Mobile Money), Utilities and Telecommunications;
> Integration with Legacy Systems, CRM, ERP, among others.

JavaScript and HTML5 expertise:
> Advanced data display;
> Structures and innovative JavaScript libraries;
> Web design responsive and Mobile-first.

VIA Consulting is a company with experience in developing 360 mobility applications for mobile phones with or without access to the Internet. We perform projects of mobile application implementation using, when adequate and applicable, VIA Consulting’s and third parties components to enhance the development process.

MOBILE APP DEVELOPMENT

Our professionals, analysts, UX experts and software engineers develop web mobility applications for any operating system ( IOS, Android and Windows mobile) according to the business goals required. The apps can be developed according to the particularities of each operating system (native apps) or using cross platform frameworks, such as Cordova (Apache Cordova).

MOBILE USSD & SMS APPs

We also develop mobility applications for every mobile phone available, in USSD and SMS, according to the business goals required. We use VIA Consulting’s b@myhand platform to develop USSD & SMS applications.

OUR EXPERIENCE

Business Process Consulting

REORGANIZATION AND OPTIMIZATION OF THE WAREHOUSE AREA PROCESSES.

>CHALLENGE:

The customer wanted to improve the performance of the warehouse area, optimizing physical space occupancy through the adoption of best practices adapted to its reality, and to increment the levels of efficiency and quality of the processes.

>SOLUTION:

The warehouse physical spaces was re-designed, new roles for the management of the asset and spaces were defined and immediate measures allowing challenges and needs to be addressed, were identified. The work processes were also redrawn and tailored, whilst defining technological and procedural based actions to implement in the short and long term.

>RESULT:

The project was successfully accomplished in approximately 90 days.

DEFINITION PLAN FOR A TRANSFORMATION PROGRAM (“CORE SYSTEM” REPLACEMENT)

>CHALLENGE:

The customer intended to develop a project that would allow him to:


> Define and clarify the scope of the transformation program;
> Have a clear vision about the future architecture of its information systems;
> Establish The implementation strategy of the transformation program;
> Structure the operating model in order to perform the transformation program, namely in everything that is related to the involvement of third parties;
> Define the transformation program roadmap, interveners and respective efforts.

>SOLUTION:

In close cooperation with the different business areas of the customer, the requirements gathering was carried out with the company that held the core system package. We have defined and clarified the scope of the project. We have defined the information system integration architecture and the implementation strategy. We created the roadmap of the transformation program and established the Governance model.

>RESULT:

The project was successfully accomplished in approximately 8 months.

LEASING SYSTEM, ANALYSIS  AND FUNCTIONAL GATHERING

>CHALLENGE:

The customer wanted the gathering and systematization of the functional requirements for the purposes of finding a solution adjusted to the market characteristics of the country in question and also for managing and administrating the leasing operations.

>SOLUTION:

The functional requirements were identified and a solution was drawn to cover the identified needs. An implementation plan was also elaborated in which the most relevant features were prioritized.

>RESULT:

The project was successfully accomplished in approximately 5 months.

REORGANIZATION OF THE PAYMENT AREA

>CHALLENGE:

The customer aimed at optimizing the operative under the responsibility of the payment area, in the domains of Payment to Suppliers, Customers, Foreign Operations Sent, Foreign Operations Received, Western Union and the related Information Management. He also wanted to identify the automatisms that would enable the fulfillment of service levels and established SLA, as well as the overhauling and reorganization of processes and their organizational structure.

>SOLUTION:

The flow of processes and activities was revised by the payment area and its respective interactions with other structural organs, based on the value stream, accuracy, efficiency and costs. Bearing in mind these principles of value, the work processes were redrawn and adapted, the communication mechanisms with the business units were normalized and the technological and procedural actions to implement at short and medium term, were defined.

>RESULT:

The project was successfully accomplished in approximately 90 days, which resulted in the increase of the efficiency levels and in the decrease of the operational costs.

REORGANIZATION OF THE CREDIT AREA

>CHALLENGE:

The customer’s goal was to optimize the Credit Area operative in the fields of Contracting, Credit for Signature, Documentary Collections and Disbursement branches. He also intended that the work to be done could identify the automatisms that would allow the fulfillment of the service levels and established SLA’s, as well as the overhauling and process reorganization and its respective corporate structure.

>SOLUTION:

The flow of processes and activities was revised by the credit area and its respective interactions with other structural organs, based on the value stream, accuracy, efficiency and costs. Bearing in mind these principles of value, the work processes were redrawn and adapted, the communication mechanisms with the business units were normalized and the technological and procedural actions to implement at short and medium term, were defined.

>RESULT:

The project was successfully accomplished in approximately 90 days.

REORGANIZATION OF THE COMPENSATION AREA

>CHALLENGE:

The customer aimed at optimizing the Compensation Cabinet operative for the Internal Cheques Unit, Fund Transfer System in real time, cheques treatment unit of other credit institutions and interbank electronic transactions. He also wanted that the work to be done, could identify the automatisms that would enable the fulfillment of service levels and established SLA, as well as the overhauling and reorganization of processes and their organizational structure.

>SOLUTION:

The flow of processes and activities was revised by the compensation area and its respective interactions with other structural organs, based on the value stream, accuracy, efficiency and costs. Bearing in mind these principles of value, the work processes were redrawn and adapted, the communication mechanisms with the business units were normalized and the technological and procedural actions to implement at short and medium term were defined.

>RESULT:

The project was successfully accomplished in approximately 120 days.

REORGANIZATION OF THE MARKETS AREA

>CHALLENGE:

The customer aimed at optimizing the Market area operative in the domains of the management of national and foreign currency and their respective Banks, reference taxes and stock exchange operations. He also wanted that the work to be done, could identify the automatisms that would enable the fulfillment of service levels and established SLA, as well as the overhauling and reorganization of processes and their organizational structure.

>SOLUTION:

The flow of processes and activities was revised by the markets area and its respective interactions with other structural organs, based on the value stream, accuracy, efficiency and costs. Bearing in mind these principles of value, the work processes were redrawn and adapted, the communication mechanisms with the business units were normalized and the technological and procedural actions to implement at short and medium term were defined.

>RESULT:

The project was successfully accomplished in approximately 90 days.

PAYMENT SYSTEM TO INSURANCE PROVIDERS

>CHALLENGE:

The customer aimed at creating a model and solution that would allow the implementation of a system that could automate the processes concerning payments to providers.

>SOLUTION:

A protocol for the exchange of information was created, so that payment orders to service providers could be validated and processed. The main features to implement were also designed and a prototype of the desired system was created.

>RESULT:

The project was completed successfully in approximately 90 days.

Business Process Consulting e Custom SW Development

E-LEARNING SYSTEM

>CHALLENGE:

The customer aimed at training users of a new information system (Risk Central) by providing them with the necessary knowledge to its efficient and accurate use.

>SOLUTION:

An e-Learning system, with the educational contents that were deemed necessary, was designed and implemented. The e-Learning system was embedded in a Collaboration and Communication Portal designed to keep all the involved parties informed.

>RESULT:

The project was successfully accomplished, generating more than two hundred new trained users through distance learning.

CORE SYSTEM ADJUSTMENT IN ACCORDANCE WITH INVOICE ISSUING REQUIREMENTS

>CHALLENGE:

The customer aimed at ensuring that all invoices regarding service commission charges and related taxes, were issued according to the defined requirements.

>SOLUTION:

The necessary changes to the existing applications were designed, developed and implemented with the purpose of issuing invoices in accordance with the defined requirements.

>RESULT:

The project was successfully accomplished in approximately 12 months.

bussiness_process_consulting2software_development

DOCUMENTAL FILE MANAGEMENT SYSTEM

>CHALLENGE:

The customer intended to implement a documental management solution in order to optimize the management and organization of the processes (physical documents to file per process) of the engagement of operations.

>SOLUTION:

VIA Consulting’s framework was used as an enhancer for the implementation
of the intended solution. For the operations, engaged or not, that require the existence of an archived file with the required documents, an automatic system was created to generate alerts. The system forces all users to perform several actions/activities, which result in the assurance that the processes are correctly achieved and easily traceable. The system also manages the document traffic between corporate structure branches, issuing the delivery receipts and the return of the requested documents.

>RESULT:

The project was successfully accomplished in approximately 4 months.

bussiness_process_consulting2software_development

BANK MERGERS

>CHALLENGE:

Our customer, arising from a merger operation between two Banks, intended for the technological merger and its respective data migration to the destination system (of one of the Banks) to be performed in a short period of time (approximately 4 months) and with a minimal impact towards our customer.

>SOLUTION:

The project consisted in the merging of the two Core Banking systems with the migration of all operations to the destination system. It was defined the implementation strategy to the technological merger in line with the business requirements. All the software component necessary to the automatic migration of data, were developed (customer’s information, contracts and operations and respective history, accounting and management information). Once the tests have been carried out, the migration was performed and the merging of the Banks was operationalized over the course of a weekend.

>RESULT:

The project was successfully accomplished on the agreed dates (approximately 4 months), with a complete customer satisfaction regarding its results.

bussiness_process_consulting2software_development

INFORMATION SYSTEMS STRATEGIC PLAN

>CHALLENGE:

The client wanted to identify the main Bank weaknesses related to technological infrastructures, service levels of the package supplier (core banking system), human resources abilities and competences of the IT area so that the necessary operations could be defined for the purposes of their resolution.

>SOLUTION:

The project consisted in the definition of a strategic plan for the development and updating of the information systems, with several initiatives that would allow the Bank to update its practices, of tools and management in line with the best Europeanpractices.  Besides the definition of a strategic plan and of a roadmap to its development, VIA Consulting carried out the prioritized operations of the defined plan. Among many, it is important to mention:

> Model of relationship with the package core banking supplier; 

> Updating of the telecommunication infrastructure;

> Implementation of a desktop management team with the use of image, network security, etc.;

> Updating of the core banking package version to the most recent version of the system;

> Implementation of a help-desk to support the agencies;

> Creation of a development team in C#/MySQL;

>RESULT:

The project was successfully accomplished on the agreed date (approximately 20 months) with a complete customer satisfaction regarding its results.
.

bussiness_process_consulting2software_development

SYSTEM FOR CREDIT RISK PROVISIONS

>CHALLENGE:

The Bank requested the implementation of a system that should automatically calculate the credit risk provisions, with features that enabled the analysis and confirmation of the obtained figures.

>SOLUTION:

We developed a system that, besides calculating the provisions, allows to compare the historical evolution of the provisions (the system contemplated the memory of previous accounting closure periods and produced data regarding the evolution, with an emphasis on the main variations). Based on the mentioned features, the developed system allows the simulation of the impact of the modification of the provision criteria and/or of the performance data of important customers (customers with relevant impact on the Bank balance).

>RESULT:

The project was successfully accomplished on the agreed date (approximately 16 weeks) with a complete customer satisfaction regarding its results.

bussiness_process_consulting2software_development

SYSTEM FOR RECONCILIATION OF TRANSACTIONS CARRIED OUT WITH WESTERN UNION

>CHALLENGE:

The client wanted to develop and implement a system that, using the existing information in the Voyager – WU- system, could validate and reconcile the operations with the Bank’s Core System.

>SOLUTION:

We developed a system that, from the data extraction generated on the Western Union Voyager system, verifies the commission calculations  accordingly with the accorded price list and analyses the effective accounting of the operations in relation to the accounting matrix defined by the Bank, identifying the possible deviations (mistakes) that may have occurred.

>RESULT:

The project was successfully accomplished on the agreed dates (approximately 12 weeks) with a complete customer satisfaction regarding its results. The system helped the Bank to be able to immediately solve anomalies related to the accounting operations

bussiness_process_consulting2software_development

FILE PROCESSING SYSTEM FOR SALARY  PAYMENTS AND PAYMENTS TO SUPPLIERS FILE PROCESSING SYSTEM FOR SALARY  PAYMENTS AND PAYMENTS TO SUPPLIERS

>CHALLENGE:

The client wanted to develop and implement a system to automate the relationship between the Bank and its customers, concerning the processing of files regarding the payment of salaries and suppliers.

>SOLUTION:

We developed and implemented a system, embedded with the Bank Core System, with the following features:
Treatment of several file formats;
> Formal validation of the files, validation circuits of the operation’s execution, incidents treatment, names validation, etc.;
> Automatic utilization of the customer’s open account (if parametrized);
> Automatic management of the plafonds of the employees salary accounts (if parametrized);
> Internal, and customers alike, communication management (e-mails);
> Management of the processing commission and of the production of bordereaux.

>RESULT:

The project was successfully accomplished on the agreed dates (approximately 18 weeks), with a complete customer satisfaction regarding its results.

bussiness_process_consulting2software_development

BILLING SYSTEM TO COMPANIES SUBSCRIBING TO THE USSD CARRIER SERVICE

>CHALLENGE:

The customer, according to already existing models, intended to define and implement the pricing model to apply to companies for the USSD carrier service. As a result, it was required (i) the definition of the model to apply; (ii) the implementation of a solution that would determine the amounts to be invoiced to customers and the respective files for reconciliations with the operations registered in the USSD gateway.

>SOLUTION:

Based on the experience of previous cases, a model considering volumes and time to apply to the processed USSD traffic, was drawn. Once this model was approved, a technological solution was implemented, with a high level of flexibility and parametrization, which responds to the requirements and defined demands.

>RESULT:

The model was defined and implemented with total success in approximately 120 days.

bussiness_process_consulting2software_development

USSD TRAFFIC AND SMS INVOICE RECONCILIATION

>CHALLENGE:

The customer demanded a solution that would allow the automation of the reconciliation process of the invoice related to USSD and SMS traffic.

>SOLUTION:

It was designed and implemented a system that reconciles ( on a daily and on a monthly basis)  the processed operations with those reported by the operators (in already defined standardized files).

>RESULT:

The system was implemented with total success in approximately 120 days.

bussiness_process_consulting2software_development

PROCUREMENT PROCESSES  REORGANIZATION AND OPTIMIZATION

>CHALLENGE:

The costumer aimed at improving the standards of service and SLAs regarding the support of the internal costumers from the Procurement Department, as well as implementing the efficiency levels and the quality of the processes.

>SOLUTION:

The new organizational model of the Procurement Department was created, which became based on a matrix structure, allowing to address the identified challenges and necessities. Bearing in mind the new organizational model, the work processes were redesigned and adapted and the technological and processual related actions to implement, were defined.

>RESULT:

The project was successfully accomplished in approximately 90 days.

bussiness_process_consulting2software_development

VISA – VSS ACCOUNTING CLEARING & SETTLEMENT

>CHALLENGE:

The customer wished to automate the accounting process of the values of the VISA compensation (processing the VISA invoice) from the available PDF files. The desired process automation should phase out the team responsible for the manual accounting process of this information (with a substantial use of effort), the operational risk arising from typing errors, and the financial costs associated with control problems of the settlement accounts.

>SOLUTION:

The project consisted in the development of a system that, after uploading and integrating de VSS files (“.pdf”) in a transaction, generates all the necessary accounting movements, with the required detail, based on parameter driven accounting roadmaps. In collaboration with our customer’s different areas of business, we have carried out the requirements gathering, drawn and created the prototype of the solution, developed, tested and supported its operation in a production environment.

>RESULT:

The project was successfully accomplished in the scheduled deadline (approximately 12 weeks), with a complete customer satisfaction regarding its results.

bussiness_process_consulting2software_development

MASTERCARD – ACOUNTING CLEARING & SETTLEMENT

>CHALLENGE:

The customer wished to automate the accounting process of the values of the MasterCard compensation (processing the MasterCard invoice) from the received .TXT files. The desired process automation should phase out the team responsible for the manual accounting process of this information (with a substantial use of effort), the operational risk arising from typing errors, and the financial costs associated with control problems of the settlement accounts.

>SOLUTION:

The project consisted in the development of a system that, after uploading and integrating the “kit” files (Clearing) made available by MasterCard (“.txt”) in a transaction, generates all the necessary accounting movements, with the required detail, based on parameter driven accounting roadmaps. In collaboration with our customer’s different areas of business, we have carried out the requirements gathering, drawn and created the prototype of the solution, developed, tested and supported its operation in a production environment.

>RESULT:

The project was successfully accomplished in the scheduled deadline (approximately 10 weeks), with a complete customer satisfaction regarding its results.

bussiness_process_consulting2software_development

AUTOMATION OF PAYMENT ORDERS  RECEIVED 

>CHALLENGE:

The customer intended to implement a solution that would automate the settlement of the received Payment Orders (MT103 swift messages with conditions for automatic data processing – STP), without human intervention. The challenge we were presented with, also included the following objectives: (i) to automate the processing of orders that lacked STP conditions (NSTP), sorting them by type of error and conducting the user operational work towards the resolution of the specific problem of the order, thus increasing the productivity levels of the operations team; (ii) to automate the issuing of expenditure (MT191) of the handled orders.

>SOLUTION:

We developed a “custom” system, integrated with the Bank ‘s “core system”, that could receive a MT103 message from the SWIFT network and that, if properly formatted with all the necessary conditions for processing, could settle it in the customer’s account, producing all the necessary accountings (including the allocation of the account of the correspondent), automatically and without user intervention. In addition, the implemented system also identifies the conditions of the order and automatically produces the (MT191) messages necessary to claim the costs, both “NSTP” and “OUR”, according to the criteria defined by the payment order. In collaboration with the different areas of our customer’s business, we have carried out the requirements gathering, drawn and created the prototype of the solution, developed, tested and supported its operation in a production environment.

>RESULT:

The project was successfully accomplished in the scheduled deadline (approximately 16 weeks), with a complete customer satisfaction regarding its results.

Program and Project Management

bussiness_process_consulting2

MANAGEMENT OFFICE PROGRAM OF THE CORE SYSTEM REPLACEMENT

>CHALLENGE:

Under a Core System transformation program, the customer intended cooperation for the purposes of:
>
Supporting and advising, bearing in mind the methodological support during the Due Diligence phase;
> Defining the contractual technical terms to maintain with the suppliers to be engaged, in terms of the integration of the new Core System and infrastructure services;
> Planning the activities related to the adequacy of processes;
> Planning the activities related to the internal and external communication of the transformation program;
> Defining the processes, ways and mechanisms, that would enable the implementation of a continuous reporting process, resulting in an efficient and proactive management.

>SOLUTION:

In cooperation with our customer’s IT department, we have supported the entire Due Diligence phase, which allowed us to select the suppliers responsible for the integration component with the “System Core”. We have collaborated in the contracting process of the selected suppliers. We have defined the Governance model and we have supported the definition of internal and external communication processes. We have defined and implemented the processes of management and monitoring of the project, of its indicators, evidences and cause-and-effect relationships. We have carried out the monitoring (Program Management & Control Office) of each and every front of the Transformation Program, reported information related to the performed vs. planned work, and performed the budget control of the project. Finally, we have identified and clarified potential risks and elaborated recommendations of solutions or proposals for action

>RESULT:

The project was successfully accomplished in approximately one and a half years.
.


ANALYSIS OF THE PREDICTIVE MODEL OF  THE APPLICATION MAINTENANCE EFFORT

>CHALLENGE:

Our customer wanted the cooperation of VIA Consulting in order to revise and recommend possible adjustments to the predictive model of the computerized application maintenance effort.

>SOLUTION:

The constraints that hamper a clear evaluation of the presented effort predictions, were identified. Adjustments to the current effort estimation model were also recommended.

>RESULT:

The project was successfully accomplished in approximately 30 days.

IT Services Architecture

 

INTEGRATION ARCHITECTURE

>CHALLENGE:

The costumer wanted to define a “state-of-art” integration architecture (support systems of the Bank’s activity – mainframe, low platform and medium-sized systems).

>SOLUTION:

The project was carried out in two phases: 

Phase I – In collaboration with the several IT and business areas, it was defined the attributes and functionalities that an integration architecture should support in order to satisfy the diverse technological costumers of this type of architecture. Several levels of users were interviewed (from the technical to the management teams) and the requisites for this type of architecture were defined. Several tools that could support to defined needs, were analyzed. 

Phase II – From the range of the selected tools, a plan was conceived and   executed with the purpose of assuring that, in practice, the defined tools represented the requisites for which they were chosen. For that purpose, a plan was executed and a multidisciplinary team from VIA Consulting and from the Bank was assembled, in order to carry out test and to ascertain the requisites of the tools in question. The team visited the Hersley’s (IBM) laboratories in the United Kingdom, where they were able to prove in practice, the functionalities defined in the selection of the several pieces of the integration architecture. 

>RESULT:

The project ended with the adoption of the proposed integration architecture.