Remember chat bots? Facebook plans to double down after disappointing start

LOS ANGELES — At its annual conference for software developers in 2016, Facebook trumpeted chat bots as the next big thing in tech.

Chat bots, those automated robots that respond to human queries, had an underwhelming debut. Many of them were buggy or annoying. They didn’t catch on with consumers, and critics were unkind.

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https://www.usatoday.com/story/tech/2017/04/04/facebook-doubling-down-on-chat-bots/99848048/

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